When should I use Neo vs Copilot Chat vs M365 Copilot?

When should I use Neo vs Copilot Chat vs M365 Copilot?

Commonly asked questions about Neo usage.

Use Neo when you need:
  • Access to Capgemini-specific knowledge, policies, or processes.
  • Assistance with RFPs, contract analysis, cost estimation, as well as document summarization, translation, and coding tools.
  • Support across multiple platforms (SAP, SuccessFactors, Whoz, SFDC).
  • A virtual team member that adapts to your needs and connects you to tools, actions, knowledge, utilities, and people.
  • Secure, centralized data curated by Capgemini teams.

Neo is ideal for tasks that require enterprise context, cross-platform integration, and internal knowledge.

Use Copilot Chat when you need:

  • Quick Q&A and generic guidance.
  • Summarize or draft content within current files.
  • Quick help in Word, Excel, PowerPoint and Outlook.
  • Web search capabilities beyond Capgemini resources.

Use M365 Copilot when you need:

  • Support with Microsoft 365 tasks like writing emails, drafting content in Office, analyzing large spreadsheets.
  • Integration within Word, Excel, PowerPoint, Outlook, and Teams.
  • Agent Builder capabilities for licensed users.
  • Real-time access to business data and files, including emails, documents in OneDrive, SharePoint, and MS Teams chats.
  • Web search and summarization within Microsoft tools.

Copilot is designed for individual efficiency and document-centric workflows.

Please note that Copilot Chat is accessible to all employees, while M365 Copilot features are accessible only with a paid license.


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